Update on 8/25/2023 - after the tropical depression Hilary swept through So. Cal. I checked the roof of the garage on Monday, 8/21/2023, the repaired areas that GreatWay Roofing worked on stayed dry and no issue.
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After the big rain season in 2023, I discovered that my home has roof damages all over the new tile roof installed ten years ago before the solar panels installation. I was not aware of that the solar roof contractors cracked many new tiles of the roof after they were done and now causing the roof leak when it was rained heavy. The moisture also caused the termites to got to the wood of the roof.
I treated the termites and then got a quote of the repair work from GreatWay Roofing which was reasonable and provided a 5 years warranty. 2 of the 5 bids asked me to put on a new roof because the current one was beyond repair. I eventually went with GreatWay because of the warranty and the reasonable costs.
The crews did a great job but the estimation of the work was off and costed much more time for the crews to complete (instead of half day of work, the crews spent full day to complete the repair work). So they provided me an update of the costs increase. I agree that the increase was reasonable and proceed with the work.
After the work is done, they provided me of pictures of the repaired roof and also they will come back to check on the roof after the solar panels will be put back on by the solar contractors.
I thought of dinging them with one less star of the review. However, they explained to me of how they got the estimation off and the need to work in the PM as well for the 4 crews on site. The increase of costs were reasonable. Thus I agreed with it and did not try to take advantage of their off estimation. Overall good experience and good workmanship. Will update if there is any warranty work needed in the future.
I recommend to at least ask for a quote and get informed decision of what roof solution or the way how they will repair your roof damages to see if they will earn your business.